The OSAM online store adheres to the following privacy policy when obtaining the personal information (name, address, telehpone number, etc.) of its customers either through product orders or inquiries.

01. Management of customers’ personal information
We will only obtain personal information required for the operations of the OSAM online store.

02. Use of customers’ personal information
We will only use personal information within the necessary scope of shipping products, offering after-sales services such as regular publications, sending out direct mail, handling invoices and product repair requests and interview requests, and providing information about the OSAM retail store. The OSAM online store never solicits customers by telephone.

03. Provision of customers’ personal information to third parties
We will never provide a customer’s personal information to third parties without the prior approval of the customer, excluding instances when required to do so by law.

04. The OSAM online store takes the following measures to protect personal information.
We implement information security measures against illegal access and computer viruses to prevent the loss, destruction, modification and divulgation of personal information.
We train all of our employees to ensure that they comply with laws, regulations, ordinances and other guidelines on personal information, including the Personal Information Protection Act of Japan.
We will strictly monitor our information processing partners and regularly perform investigations into their personal information management practices.